Frequently Asked Questions

General

How long is unique pin code valid for?

Your unique pin code is valid for redemption for 30 (thirty) days from date of issue.

Have any queries about your Vodacom Contract or Plan?

Please contact Vodacom Customer Care Line on 082135.

Showmax

How do I use my Showmax Subscription Voucher ?
  • Go to www.showmax.com/voucher.
  • Sign in to your Showmax account or register for a new account.
  • Enter your voucher code.
  • The 1-month subscription will be added to your account.
  • Repeat this process each time you want to renew your account with a voucher
  • For help, email: support@showmax.com
Have an issue or problem with your Showmax Subscription Voucher?

Please contact email: support@showmax.com

Where can I view my Showmax Subscription Vouchers?

When you redeem, your individual Showmax 1-Month Subscription Vouchers can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on the Vodacom Vouchers platform for the period of the campaign - 180 (one hundred and eighty) days from the date of the Unique Pin Code being issued to you. For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

How long is my Showmax Subscription Voucher valid for?

The Showmax Subscription Voucher is valid for 3 (three) year from the date of issue.

Where can I view the Showmax terms & conditions?

You can view the original terms & conditions here:
https://showmax.akamaized.net/f/legal/doc/ShowmaxTermsConditions-za-05-03-2021.pdf

Protea Hotel

How do I redeem and book my 1-Night Protea Hotel stay voucher

- All bookings must be made 4 (four) weeks prior to the check-in date.

- The 1-night stay voucher is valid until 31st December 2022.

- Accommodation for 2 (two) people for 1 (one) night in a standard room.

- To redeem, please go to Go to: https://proteavouchers.com.

- Enter your details as requested.

- Any additional add-ons to your reservation will have to be paid upon confirmation of your 1-night stay booking.

Pick n Pay Digital Voucher

Where can I view my Pick n Pay Voucher?
  • When you redeem, your individual Pick n Pay Voucher can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the Coupons are sent to the incorrect details. They can also be viewed on the redemption website for the period the campaign. For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.
How long is my Pick n Pay Voucher valid for?
  • The Pick n Pay Voucher is valid for 3 (Three) years from date of issue.
How do I use my Pick n Pay Voucher?
  • Pick n Pay digital vouchers can be used as a valid tender on all products and services in-store, excluding all liquor and tobacco-related products.
  • At checkout provide your Pick n Pay digital voucher to the cashier.
  • The cashier will capture the Pick n Pay digital voucher and will be taken off your carts' value.
  • You may show the Pick n Pay digital voucher via SMS or email.
  • Sign the till slip.
Have a query about your Pick n Pay Voucher?
  • For assistance kindly contact: customercare@pnp.co.za
  • Alternatively, contact us via the Contact Us section on the redemption website.



Woolworths Virtual Gift Card

Where can I view the Woolworths Virtual Gift Card terms & conditions?

You can view the original terms & conditions here:

https://www.vodacom.co.za/vodacom/terms/promotion/red-core-2022-woolworths-gift-card

Where can I view my Wooworths Virtual Gift Card?

When you redeem, your individual Wooworths Virtual Gift Card can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on the Vodacom Vouchers platform for the period of the campaign - 60 (sixty) days from the date of the Unique Pin Code being issued to you. For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

How long is my Woolworths Virtual Gift Card valid for?

The Woolworths Gift Card is valid for 3 (three) year from the date of issue.

How do I use my Woolworths Virtual Gift Card ?
  • The Virtual Gift Card can be used on Woolworths Online: www.woolworths.co.za or Woolworths App without being converted into a physical gift card in-store.
  • After confirm Delivery, under Payment select 'Pay with a Gift Card’.
  • This Gift Card can be used for any item purchased from Woolworths stores nationwide.
  • For in-store redemption, the bearer will have to present the reward SMS and their ZA ID and/or Drivers License in order to receive their physical Gift Card.
  • The teller will only provide a physical Gift Card if these requirements are met.
  • Purchases will be deducted from the amount until the value reaches zero.
  • The remaining value will be uploaded onto a Gift Card. No cash change will be given.<
  • The remaining balance can be checked at any till point at any Woolworths or Country Road Store nation-wide.
Have a query about your Woolworths Virtual Gift Card?
  • For assistance kindly contact: GiftCard@woolworths.co.za
  • Alternatively, contact us via the Contact Us section on the redemption website.



TFG eGift Cards

Where can I view the Totalsports eGift Card terms & conditions?

You can view the original terms & conditions here:  https://www.totalsports.co.za/browse/staticContent.jsp?pageName=termsDetailEgc

Where can I view my Totalsports eGift Card/s?

When you redeem, your individual Totalsport eGift Cards/s can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the eGift Card(s) are sent to the incorrect details. They can also be viewed on the Vodacom Vouchers platform for the period the campaign - 60 (sixty) days from date of the Unique Pin Code being issued to you. For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

How long is my Totalsports eGift Card valid for?

The Totalsports eGift Card is valid for 2 (two) year from date of issue.

How do I use my Totalsports eGift Card?
  • Go to www.tfg.co.za or https://www.totalsports.co.za
  • Choose the item you would like to purchase. 
  • Go to your cart/bag and check out.
  • Apply your eGift Card in the provided section
  • The eGift Card can be redeemed in-store. 

takealot.com Coupon

Where can I view my takealot coupon?

When you redeem, your individual takealot Coupon can be sent to your choice of mobile phone number via SMS or email address. It’s your responsibility to ensure the correct mobile phone number or email address is inserted and you will be fully liable if the vouchers are sent to the incorrect details. They can also be viewed on the https://redcore.expectmorepromos.co.za platform for the period of the campaign - 30 (Thirty) days from the date of the Unique Pin Code being issued to you. For ease make sure to SMS &/or email your voucher to yourself so that you always have access to them.

What is the value of my takealot coupon?

The value of your Ttkealot coupon is either R750 (Seven Hundred and Fifty Rand) or R1500 (One Thousand Five Hundred Rand)

How long is my takealot Coupon valid for?

The takealot Coupon is valid for 3 (three) months from the date of issue.

How do I use my takealot Coupon ?
  • The coupon is valid for 3 months.
  • Login/Register on www.takealot.com.
  • Choose the item you would like to purchase.
  • Proceed to your cart and check out.
  • Add in the coupon and the value of your coupon will be taken off the cost of your purchase.
  • No change is given from your Takealot Coupon.
  • The coupon can only be used once.
  • The coupon does not cover delivery fees.